Shipping policy

All items are shipped from Vilnius, Lithuania. Orders are processed as soon as possible, but please note that during the busiest periods (e.g. around the holiday season) it may take up to three weeks for us to get to your order. Thank you for your patience and understanding!

Shipping cost is calculated at checkout based on the size and weight of your order, so the best way to find out the shipping cost for a specific item is to add it to your cart and proceed to checkout.

 

Customs clearance & service fees

 Orders shipped outside the European Union may be subject to import tax.

Aruunas Shop is not liable for customs clearance & service fees as determined by the mail carrier or the destination country's customs officials, and those fees are not a basis for a refund, as they aren't something we're able to control or reliably predict. By making an order the buyer acknowledges the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer. Keep in mind that Aruunas Shop is not collecting VAT.